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Your company's core business processes rely on the stability and performance of your SAP application. Your SAP users cannot and will not tolerate major system downtime. 

But it's not just availability and system performance requirements that keep increasing.  The ever-growing complexity of installations requires that IT managers efficiently manage ongoing change. Adding new modules, managing the transition to SAP Business Suite, consolidating the infrastructure are just a few examples of tasks that need to be handled.

With 25 years of experience of supporting SAP operations of all sizes and complexity, HP offers you multiple ways to significantly improve the availability levels of your SAP systems and operations, tailored to your requirements.

You know best what availability level you need and are prepared to invest in. HP provides you with exactly the availability your business demands. To learn more about HP’s complete portfolio of support services, download ourSupport Services for SAP brochure.



Designing for availability and performance

HP helps you plan accurately and secures the best utilization of your assets. The complexity of large, mission-critical IT systems and processes makes it difficult to determine what improvements are necessary and how to best implement them in order to build a highly available and optimized SAP system environment.

The HP-SAP Joint Solution Assessment, offered jointly by HP and SAP, provides an in-depth review of your HP system, SAP solutions landscape, core business processes, and IT management processes and resources. 

Gain an efficient, independent review of your IT environment and improve system availability and recovery time, as well as performance of core business processes.

Improve your company’s decision-making process for building high availability by basing your decision on a solid assessment of your SAP environment, using the combined knowledge of HP and SAP.

HP has developed a complete set of integrated tools specifically designed for SAP that support you in analyzing current system capabilities and projecting future growth in demand.


Early warning indicators

Even if your application is configured in a high-availability cluster, the majority of resources need to be administered and monitored manually.

Due to the complexity of today’s SAP applications, with their growing numbers of configurations and resources and their strong interdependencies and interaction between modules, failures in a system component may impair the overall functionality and may cause the system to go down for days while being difficult to diagnose.

HP’s monitoring tools, specifically designed for SAP, provide you with timely and to-the-point information on critical system stats that enable you to minimize the risk of system failures. Reducing the need to tie up skilled labor in troubleshooting, HP’s intuitive monitoring software provides all relevant environment information.

HP MC/Service Guard Extension for SAP provides powerful failover handling by continuously monitoring the health of each SAP R/3 node running on UNIX platforms and automatically responding to failures or threshold violations.

HP Cluster Consistency Service provides a diagnosis of potential problems in a cluster configuration before they cause application loss. HP Change Alert Service allows you to monitor and track configuration changes helping to minimize change-related system failures.

HP Change Alert Service allows you to monitor and track configuration changes helping to minimize change-related system failures.

More efficient SAP system administration

You can count on HP for expert guidance in special situations and for help avoiding critical incidents in your SAP operations. Fast access to HP's technical experts provides you with the knowledge, best practices, and hands-on assistance you need to significantly increase the stability of your SAP applications.

As an SAP Global Alliance Partner Support,  HP delivers proactive support services jointly with SAP. SAP is tightly integrated with the HP support process. Both companies have linked their support systems to enable faster and more integrated problem resolution.

There is no need for you to hire and train additional internal resources when you can instantly increase the productivity of your team by leveraging HP's powerful SAP-specific tools and HP expert support. 

HP system copy service for SAP automatically creates within minutes – not hours -- an identical copy of your production system for testing configuration changes.

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